Last Updated - Thursday, October 21st
We are open, offering both in-store shopping as well as Curbside Pick-up. For ideas on what to order for Curbside Pick-Up, please see our Discounted Case Special and Featured Items sections. Links at the top of the page!
In accordance with the current mandate from the City of Durham and Durham County, face masks are again required while shopping inside Hope Valley wine & Beverage. Thank you for your cooperation.
In accordance with the current mandate from the City of Durham and Durham County, face masks are again required while shopping inside Hope Valley wine & Beverage. Thank you for your cooperation.
Curbside Pick-up
Step 1: Email us or Call us. Email is the preferred option if possible. Let us know what you are looking for. That can happen through you naming specific wines you know you like and have bought with us before, or having us check your customer history and make recommendations off of what you've purchased before, or just trusting us on some of our current favorites. Maybe even a combination of all of the above! Let us know how many bottles you are looking for, and the price range you want to work within.
Step 2: Provide credit card information. You can do that through phone call or email. (Sometimes guests will send half their CC# on two consecutive emails to make it safer.) Once we have your order ready, we can give you a call, review the order with you, give you your final total, and then run the credit card with you on the phone. Our Point of Sale system does also allow you to store your card information, (encrypted of course), so that we can run later transactions without needing you to read off the number again. If you are interested in having us store the credit card information on your customer profile, just let us know when giving us the payment information.
Step 4: Come by and we'll bring everything out to your car. Give us a bit of time to get everything together, and we will let you know about how much time we need to compile your order. Give us a call when nearby, or when you have actually arrived at the curb, and we can bring your order to the car for you. We do request that, if you can, pop the trunk or back door remotely from inside the vehicle, and we can then set the order down in the back for you. If your trunk requires to be manually opened, or if you want the order in your back seat or passenger seat, we will set the order on the brick planter wall near the curb, and allow you to load the vehicle yourself. We will respect, and ask you to respect, the suggested six-foot distance through the process. Thank you!
919-403-5200
hopevalleywine@gmail.com
Step 1: Email us or Call us. Email is the preferred option if possible. Let us know what you are looking for. That can happen through you naming specific wines you know you like and have bought with us before, or having us check your customer history and make recommendations off of what you've purchased before, or just trusting us on some of our current favorites. Maybe even a combination of all of the above! Let us know how many bottles you are looking for, and the price range you want to work within.
Step 2: Provide credit card information. You can do that through phone call or email. (Sometimes guests will send half their CC# on two consecutive emails to make it safer.) Once we have your order ready, we can give you a call, review the order with you, give you your final total, and then run the credit card with you on the phone. Our Point of Sale system does also allow you to store your card information, (encrypted of course), so that we can run later transactions without needing you to read off the number again. If you are interested in having us store the credit card information on your customer profile, just let us know when giving us the payment information.
Step 4: Come by and we'll bring everything out to your car. Give us a bit of time to get everything together, and we will let you know about how much time we need to compile your order. Give us a call when nearby, or when you have actually arrived at the curb, and we can bring your order to the car for you. We do request that, if you can, pop the trunk or back door remotely from inside the vehicle, and we can then set the order down in the back for you. If your trunk requires to be manually opened, or if you want the order in your back seat or passenger seat, we will set the order on the brick planter wall near the curb, and allow you to load the vehicle yourself. We will respect, and ask you to respect, the suggested six-foot distance through the process. Thank you!
919-403-5200
hopevalleywine@gmail.com
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At Hope Valley Wine & Beverage, we aim to be a community driven, neighborhood wine, beer, and mixology store. Customer service and a world class selection are our highest priorities. We look for the same thing in our selections that we look for in individual bottles - balance. We are here to be your Everyday Sommelier, and to help you pick out the perfect pairing for tonight's dinner. |
